Covid-19 News & Resources

People waiting in line during covid19 image

Our head office is open with physical distancing. For onsite offices, please refer to posted notice onsite as some regions remain closed due to physical limitations for safe interactions.

You can still email us at info@vpch.com or call 905-527-0221 (Toll-Free 1.866.780.7275) for any assistance.

How the Province’s Colour Levels Reflect Our Services to You in Your Region

Victoria Park Community Homes follows the guidelines of the Province of Ontario and local public health agencies. Our properties are spread across six municipalities, and our service delivery will reflect the colour level in accordance with the COVID-19 response framework of the municipality where you reside.

Current Colour Zone

Paying your rent
Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office
Maintenance work & inspections performed in your unit
All maintenance work (Emergency, Urgent, Priority, Low Priority, or Pest Control) & all inspections will be completed following Entry of Units Policy
Access to Head Office Reception (155 Queen St North)
Open with physical distancing
Onsite Offices
Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.
Laundry Room
Open –maintain physical distancing, sanitize hands & wear a mask
Common Rooms
Restrictions are specific to the property. Abide by posted notice.
Playgrounds
Open –use at own risk & maintain physical distancing
Paying your rent
Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office
Maintenance work & inspections performed in your unit
All maintenance work (Emergency, Urgent, Priority, Low Priority, or Pest Control) & all inspections will be completed following Entry of Units Policy
Access to Head Office Reception (155 Queen St North)
Open with physical distancing
Onsite Offices
Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.
Laundry Room
Open –maintain physical distancing, sanitize hands & wear a mask
Common Rooms
Restrictions are specific to the property. Abide by posted notice.
Playgrounds
Open –use at own risk & maintain physical distancing
Paying your rent
Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office
Maintenance work & inspections performed in your unit
All maintenance work (Emergency, Urgent, Priority, Low Priority, or Pest Control) & all inspections will be completed following Entry of Units Policy
Access to Head Office Reception (155 Queen St North)
Open with physical distancing
Onsite Offices
Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.
Laundry Room
Open –maintain physical distancing, sanitize hands & wear a mask
Common Rooms
Restrictions are specific to the property. Abide by posted notice.
Playgrounds
Open –use at own risk & maintain physical distancing
Paying your rent
Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office
Maintenance work & inspections performed in your unit
All maintenance work (Emergency, Urgent, Priority, Low Priority, or Pest Control) & all inspections will be completed following Entry of Units Policy
Access to Head Office Reception (155 Queen St North)
Open with physical distancing
Onsite Offices
Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.
Laundry Room
Open –maintain physical distancing, sanitize hands & wear a mask
Common Rooms
Restrictions are specific to the property. Abide by posted notice.
Playgrounds
Open –use at own risk & maintain physical distancing
Paying your rent
Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office
Maintenance work & inspections performed in your unit
Only maintenance work (Emergency, Urgent, Priority, or Pest Control) & only fire and life safety inspections will be completed following Entry of Units Policy
Access to Head Office Reception (155 Queen St North)
Open with physical distancing
Onsite Offices
Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.
Laundry Room
Open –maintain physical distancing, sanitize hands & wear a mask
Common Rooms
CLOSED
Playgrounds
Open –use at own risk & maintain physical distancing
Paying your rent
Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office
Maintenance work & inspections performed in your unit
Only maintenance work (Emergency, Urgent, Priority, or Pest Control) & only fire and life safety inspections will be completed following Entry of Units Policy
Access to Head Office Reception (155 Queen St North)
Open with physical distancing
Onsite Offices
Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.
Laundry Room
Open –maintain physical distancing, sanitize hands & wear a mask
Common Rooms
CLOSED
Playgrounds
Open –use at own risk & maintain physical distancing
Paying your rent

Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office.

Maintenance work & inspections performed in your unit

All maintenance work (Emergency, Urgent, Priority, Low Priority, or Pest Control) & all inspections will be completed following Entry of Units Policy.

Access to Head Office Reception (155 Queen St North)

Open with physical distancing.

Onsite Offices

Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.

Laundry Room

Open – maintain physical distancing, sanitize hands & wear a mask.

Common Rooms

Restrictions are specific to the property. Abide by posted notice.

Playgrounds

Open – use at own risk & maintain physical distancing.

Paying your rent

Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office

Maintenance work & inspections performed in your unit

All maintenance work (Emergency, Urgent, Priority, Low Priority, or Pest Control) & all inspections will be completed following Entry of Units Policy

Access to Head Office Reception (155 Queen St North)

Open with physical distancing

Onsite Offices

Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.

Laundry Room

Open – maintain physical distancing, sanitize hands & wear a mask.

Common Rooms

Restrictions are specific to the property. Abide by posted notice.

Playgrounds

Open – use at own risk & maintain physical distancing.

Paying your rent

Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office

Maintenance work & inspections performed in your unit

All maintenance work (Emergency, Urgent, Priority, Low Priority, or Pest Control) & all inspections will be completed following Entry of Units Policy

Access to Head Office Reception (155 Queen St North)

Open with physical distancing

Onsite Offices
Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.
Laundry Room

Open – maintain physical distancing, sanitize hands & wear a mask

Common Rooms

Restrictions are specific to the property. Abide by posted notice.

Playgrounds

Open – use at own risk & maintain physical distancing

Paying your rent

Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office

Maintenance work & inspections performed in your unit

All maintenance work (Emergency, Urgent, Priority, Low Priority, or Pest Control) & all inspections will be completed following Entry of Units Policy

Access to Head Office Reception (155 Queen St North)

Open with physical distancing

Onsite Offices

Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.

Laundry Room

Open – maintain physical distancing, sanitize hands & wear a mask

Common Rooms

Restrictions are specific to the property. Abide by posted notice.

Playgrounds

Open – use at own risk & maintain physical distancing

Paying your rent

Preauthorized Withdrawal, online, cheque/ money order and debit at Head Office

Maintenance work & inspections performed in your unit

Only maintenance work (Emergency, Urgent, Priority, or Pest Control) & only fire and life safety inspections will be completed following Entry of Units Policy

Access to Head Office Reception (155 Queen St North)

Open with physical distancing

Onsite Offices

Refer to posted notice onsite as some remain closed due to physical limitations for safe interactions.

Laundry Room

Open – maintain physical distancing, sanitize hands & wear a mask.

Common Rooms

CLOSED

Playgrounds

Open – use at own risk & maintain physical distancing.

Paying your rent

Preauthorized Withdrawal, online or cheque/money order.

Maintenance work & inspections performed in your unit

Only maintenance work (Emergency, Urgent, Priority, or Pest Control) & only fire and life safety inspections will be completed following Entry of Units Policy.

Access to Head Office Reception (155 Queen St North)

CLOSED to the public please contact us by phone or email.

Onsite Offices

CLOSED to the public please contact us by phone or email.

Laundry Room

Open – maintain physical distancing, sanitize hands & wear a mask.

Common Rooms

CLOSED

Playgrounds

Open – use at own risk & maintain physical distancing.

Ontario’s COVID-19 Vaccine Plan

Book a COVID-19 vaccine appointment

COVID-19 vaccines will be offered to everyone who wants one by the end of 2021, in the meantime, Ontario’s Vaccination Plan has prioritized the initial doses for those who need it most.

Vaccine information in your region:

doctor with a mask on

If you have coronavirus
(COVID-19) symptoms:

Take the Covid-19 Self-Assessment Test

Mental Health

The Canadian Government recognizes the significant strain that COVID-19 has placed on individuals and families across the country. Many people are concerned about their physical and mental well being. Canadians are being challenged in a number of ways because of isolation, financial and employment uncertainty and disruptions to daily life.

Wellness Together Canada logo

Wellness Together Canada (CNW Group/Kids Help Phone)

Wellness Together Canada provides tools and resources to help Canadians get back on track. These include modules for addressing low mood, worry, substance use, social isolation and relationship issues.

Income Support Resources

Government of Canada Logo

The Canadian Government has a finder tool to help people living in Canada determine which government benefits programs best meet their needs.

Find Financial Help